TYPE:ServiceMODEL:TiguanYEAR:2021
Everyone in services was very friendly and helpful
Average Score (400 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
seamless execution from start to finish1
TYPE:ServiceMODEL:PassatYEAR:2018
TYPE:SalesMODEL:ID. BuzzYEAR:2025
I was very happy to be able to purchase the new Volkswagen ID buzz. My salesman was extremely friendly and he took the time to address what I was looking for him and the finance team did everything possible to get me out of a bad loan on another vehicle and they did it.
TYPE:ServiceMODEL:AtlasYEAR:2023
GOP’s service advisor finally a good person to help
TYPE:ServiceMODEL:TiguanYEAR:2023
I was greeted by my advisor and he took really good care of me. My vechile was ready is half hour and that’s even with a car wash.
TYPE:ServiceMODEL:GolfYEAR:2021
Tried to sell cabin filter replacement 2 wks after it was replaced. Failure to explain "required" service and most importantly the Service Advisor completely refuses to be accountable for the service techs. We have lost trust in this dealership despite a great sales experience.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:ID.4YEAR:2021
I love the staff. They always do a great job of letting me know what is needed and answering any questions I have.
TYPE:ServiceMODEL:TaosYEAR:2023
My car service took longer than expected, and I had to return to work. After discussing the situation with my service consultant, he quickly arranged a temporary vehicle for me to use while my car was being serviced. I received a notification once my car was ready for pickup. Overall, I really appreciated the professionalism and helpfulness of the staff.